Heritage Exteriors
Wisconsin | Illinois | Minnesota | Colorado
(866) 382-9230
Mon-Fri: 8:00am-5:00pm
Weekends: By Appointment

The Claims Process

As a homeowner and the policyholder, you must be the one to file the initial claim into your insurance companies' catastrophe claims center. It only takes a few minutes and we're here to help!

  • ​Inform your insurance company that a qualified contractor has examined your property and they have found considerable hail/wind damage.
  • Inform your insurance company of the date of loss; if your unsure of this date contact your Heritage rep using the contact form on this page or call us for a quick answer. 
  • Request your claim # and your adjuster's contact information.
  • Call your Heritage Xteriors representative with the insurance claim number and contact information of the adjuster assigned to your claim.

The insurance adjuster and your Heritage representative will schedule a time and date to evaluate the damage that has occurred to your property. You do not need to be present for the inspection unless you so choose.

  • ​The adjuster and your Heritage rep will agree to a scope of damage.
  • The adjuster will submit his/her report to your insurance company.
  • Once the work is approved by the insurance company, we are ready to begin construction.